{"id":1784,"date":"2019-02-16T10:35:30","date_gmt":"2019-02-16T10:35:30","guid":{"rendered":"https:\/\/assoprovider.it\/?p=1784"},"modified":"2019-02-16T10:35:30","modified_gmt":"2019-02-16T10:35:30","slug":"provider-indipendenti-4-vantaggi","status":"publish","type":"post","link":"https:\/\/assoprovider.it\/es\/provider-indipendenti-4-vantaggi\/","title":{"rendered":"Los 4 principales beneficios que un proveedor independiente te ofrece"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u00bfCu\u00e1nto tiempo pasas al tel\u00e9fono para contactar al operador de tu compa\u00f1\u00eda telef\u00f3nica, tras un mal funcionamiento o un cambio tarifario?<\/span><b> <\/b><\/p>\n<p><b>Los tiempos de espera pueden ser infinitos y a menudo te ves rebotado por una serie infinita de voces virtuales con respuesta autom\u00e1tica, <\/b><span style=\"font-weight: 400;\">antes de alcanzar finalmente tu objetivo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00abPara las grandes compa\u00f1\u00edas telef\u00f3nicas solo eres un n\u00famero\u00bb, explica <\/span><b>Gilberto Di Maccio, miembro del consejo directivo de Assoprovider y director comercial del proveedor independiente <\/b><a href=\"https:\/\/blog.ehiweb.it\/cosa\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>Ehiweb<\/b><\/a><b>.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Gilberto explica cu\u00e1les son las principales ventajas de elegir un proveedor independiente.<\/span><\/p>\n<h2><b>Atenci\u00f3n al cliente de primera<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Gilberto parte precisamente del problema con el que hemos abierto el art\u00edculo. <\/span><b>La baja calidad de la asistencia es una de las mayores quejas de los clientes de las grandes compa\u00f1\u00edas telef\u00f3nicas.<\/b><span style=\"font-weight: 400;\"> Con un proveedor independiente, el problema est\u00e1 resuelto. No m\u00e1s horas al tel\u00e9fono y r\u00e1pidas soluciones a tus problemas:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00abPara un proveedor independiente, un cliente no es un n\u00famero, sino una persona. Nuestro inter\u00e9s como PYME es cultivar la relaci\u00f3n con \u00e9l. Ayudarlo prontamente y ofrecerle ventajas nos permite fidelizarlo. Los proveedores independientes han potenciado por ello su servicio de atenci\u00f3n al cliente a lo largo de los a\u00f1os\u00bb.<\/span><b>\u00a0<\/b><\/p>\n<h2><b>Transferencia de la cultura inform\u00e1tica<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Gilberto luego nos habla de otra ventaja que surge precisamente de una mejor asistencia al cliente. Y es decir<\/span><b> el papel educativo que un proveedor independiente asume en la transferencia de la cultura inform\u00e1tica<\/b><span style=\"font-weight: 400;\">: <\/span><span style=\"font-weight: 400;\">\u00abNos gusta transmitir nuestro know how a los clientes<\/span><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"> Pasamos parte de nuestro tiempo explicando c\u00f3mo funciona un hardware o un software, para ayudarles tambi\u00e9n a ser aut\u00f3nomos. Satisfacer la curiosidad de los clientes es lo que m\u00e1s nos satisface\u00bb.<\/span><\/p>\n<h2><b>Transparencia sobre tarifas y velocidad de navegaci\u00f3n<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Otra de las quejas m\u00e1s comunes por parte de los clientes de los grandes operadores telef\u00f3nicos es la poca transparencia que a menudo existe sobre tarifas y costos. <\/span><b>\u00bfAlguna vez te ha pasado, por ejemplo, que te cobren por servicios que nunca elegiste tener? <\/b><span style=\"font-weight: 400;\">\u00abLos riesgos de esta naturaleza no pueden existir en la relaci\u00f3n con un proveedor independiente. La transparencia es uno de los valores que m\u00e1s cultivamos. Un factor de diferenciaci\u00f3n evidente respecto a las grandes compa\u00f1\u00edas telef\u00f3nicas son, por ejemplo, <\/span><b>la informaci\u00f3n sobre la velocidad de navegaci\u00f3n.<\/b><span style=\"font-weight: 400;\"> Explicamos a los clientes qu\u00e9 velocidades pueden alcanzar y tambi\u00e9n les ofrecemos las herramientas para verificar la exactitud de nuestra informaci\u00f3n\u00bb.<\/span><\/p>\n<h2><b>Ning\u00fan cuello de botella<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Para evitar cuellos de botella y, en general, malfuncionamientos, es necesario trabajar en la calidad del hardware utilizado y tambi\u00e9n en la de la infraestructura: \u00abLa calidad generalmente tiene un costo mayor. Pero el cliente atento percibe el valor que tiene a largo plazo. Elegir un proveedor independiente que te garantice asistencia, servicios y calidad, ayuda a los usuarios a ahorrar tiempo y tambi\u00e9n dinero\u00bb, concluye Di Maccio.<\/span><\/p>\n<p><b>\u00bfQuieres saber m\u00e1s sobre c\u00f3mo funciona un proveedor independiente y los servicios que garantiza? Lee aqu\u00ed: <\/b><a href=\"https:\/\/assoprovider.it\/es\/internet-provider-cose\/\"><b>https:\/\/assoprovider.it\/internet-provider-cose<\/b><\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Quanto tempo passi al telefono per contattare l\u2019operatore della tua compagnia telefonica, in seguito a un malfunzionamento o a un cambio tariffario? I tempi di attesa possono essere infiniti e spesso vieni rimbalzato da una serie infinita di voci virtuali a risposta automatica, prima di raggiungere finalmente il tuo obiettivo. \u00abPer le grandi compagnie telefoniche [&hellip;]<\/p>\n","protected":false},"author":240,"featured_media":1787,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[483],"tags":[],"class_list":["post-1784","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I 4 Vantaggi principali che un provider indipendente ti offre - Assoprovider %<\/title>\n<meta name=\"description\" content=\"Provider indipendenti: quali sono i vantaggi nella scelta di un provider indipendente. 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